I'm running OSX on a Mac with FireFox browser, and the application doesn't launch when I click on the icon, what should I do?Ī. Hold the 'Shift' key on the keyboard while right-clicking the taskbar icon, and select Maximize Q.
Check your Windows taskbar (bottom bar) to see if your app appears. This isssue is specific to PCs (Windows OS). The application started and looked as if it launched (it appears on my taskbar), but it doesn't appear on any window/monitor, where did it go?Ī. If you have verified Receiver is installed, this link may help. If not, the installation files are available from here.
After I click on a Citrix app, a '.ica' file downloads instead of launching the app, what should I do?Ī: Be sure to check that Citrix Receiver is already installed on the computer. IS&T does not use this implementation of Citrix authentication / connection management Q. Be sure to check the box that reads 'Do not show this window.' before clicking Close. I'm being asked to 'Add Account' after installing Citrix Receiver for first time use, what should I do?Ī: This box may appear, after a restart, or upon first launching Citrix Receiver. Troubleshooting Common Citrix Application Launch Issues Q.
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